Mediation

The dispute with the supplier simply does not calm down, the managing directors of the young company no longer have a common basis or two colleagues do not succeed in resolving the conflict constructively.
In this case it can be helpful to bring structure and orientation to the conflict topic by a neutral third person.

The following criteria can help you to decide whether mediation can be helpful:
There is a difference in the perception of the conflict, there is a dependency, both sides are somehow right and time is running out!

What does mediation with the third neutral person look like?

  1. I am your mediator in the conflict, i.e. I listen to both of you so both sides.
  2. Everything that is said is absolutely confidential.
  3. We meet together in the same room. You are in this session voluntarily and are interested in a real solution.
  4. We work on the conflict issues by visualizing them and working on them with you in the next step.
  5. During the conflict resolution there may be emotional reactions like anger, frustration, sadness or disappointment. Sometimes also joy.
    These reactions are important, but for some unpleasant or unfamiliar.
  6. After the conflict has been dealt with, I visualize solutions that you have found together. At least you have a common idea how it could work.
  7. At the end you look at the result, I document it and you decide how you want to proceed.

As you can see, I accompany you as a mediator in this process. I don’t make decisions for you or tell you what is right or wrong. My task is to give you a structure, an orientation on how to solve or at least de-escalate the conflict.

Do you have questions about the process or whether your case is a mediation case? Then write me at hello@change-kitchen.de for a free initial consultation.